Privacy statement


PurplePipe is committed to providing you with quality Member services. This includes protecting your privacy. Set out below is information that we are required to communicate to our members. We recommend that you keep this information for future reference.


About PurplePipe


PurplePipe is a not-for-profit, apolitical, community based organisation.  Our role is to raise awareness and promote the benefits of Class  A and fit-for-purpose recycled water.


PurplePipe seeks to expand the use of Class A recycled water and to improve our Members’ experience by listening to their views and representing these directly to key industry stakeholders.  


PurplePipe aims to be the leading source of trusted information on Recycled Water, leveraging our experience, passion and  commitment  to the benefit of Victorian’s.


There are many ways we promote Recycled water use:


eNews

Periodic eNews (The Tap) with promotional stories of interest and new developments in recycled water.


Community engagement

Information evenings, surveys, presentations and special events to raise awareness and promote the benefits and value of recycled water.


Opportunities

Through building strong relationships with key stakeholder groups and leveraging networks to develop community Recycled Water Programs that promote take-up whilst improving customer satisfaction of Members and recycled water users.


Communications

Our public website is a central source of national information, profiles, news & events.


PurplePipe is a not-for-profit community resource brand. We listen and represent opportunities and issues to Water Authorities, Developers, Private Business and Government as PurplePipe is keen to create a more sustainable value proposition for recycled water users.


Your personal information


Personal information held by us may include your name, address, telephone or mobile phone number, email address, username or password (proposed website log-in).


If you choose not to provide certain personal information (e.g. your address), we may not be able to provide you with the Member services you require, or the level of service on which we pride ourselves.


How we collect personal information


We collect personal information in a number of ways, including:


  1. •directly from you, for example, when you join as a member, provide information by phone, face to face, or when you submit your personal details through our website (eg. Financial or Supporter Member webform);

  2. •from surveys and or petitions that we undertake from time to time in support of recycled water community causes and areas of interest;

  3. •from publicly available sources of information;

  4. •when you visit our website


How we use your personal information


Your personal information may be used to:

  1. •verify your identity;

  2. •assist you to subscribe to our membership services such as eNews or Newsletters;

  3. •provide the member services you require;

  4. •administer and manage those member services, including subscriptions and member events, functions or forums;

  5. •inform you of ways the member services provided to you could be improved;

  6. •research and develop our member services;

  7. •gain an understanding of your recycled water issues, concerns and values in order for us to provide you with a better member service


Disclosure of your personal information


PurplePipe does not sell or lease personally-identifying information to any other company, person or agency. "Personally-identifying information" means your name , address , email address, telephone number or other information by which you can be personally identified. PurplePipe does not disclose personally-identifying information to other companies or persons for commercial purposes.


In the event that we contract with or leverage from a third party to provide some part of the information or membership service that you have requested (e.g MailChimp for email and subscriber management), PurplePipe may provide your information to such third party, or such third party may collect information from you on our behalf. By written agreement, these third parties are required to implement similar security measures and to process your information only as authorized by PurplePipe to fulfill the service(s) that they have been contracted to provide. Other than these entities, who act on our behalf, information you provide at this site will not be transferred to unrelated third parties, unless we have your permission to do so.


PurplePipe may disclose personally-identifying information in response to a subpoena, court order or a specific request by a law enforcement agency, or as required by law.


Links


You may be asked for information by entities other than PurplePipe when clicking on a advertisement or hypertext language linking purplepipe.org.au to other sites. PurplePipe does not exercise control over any information you give to any other entity, even if that information was provided after linking to the entity requesting the information from PurplePipe website.


Our website may contain links to third-party websites or resources. You acknowledge and agree that we are not responsible or liable for: (i) the availability or accuracy of such websites or resources; or (ii) the content, products, or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by PurplePipe of such websites or resources or the content, products, or services available from such websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.


Help us to ensure we hold accurate information


We take all reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date.

However, the accuracy of that information depends to a large extent on the information you provide. That's why we recommend that you:

  1. •let us know if there are any errors in your personal information; and

  2. •keep us up-to-date with changes to your personal information such as your name, email address and mobile contact. 

You can access your personal information


You have a right to access your personal information, subject to some exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons.


Use of PurplePipe website


By using this site, you are agreeing to the conditions of this Privacy Policy. Please do not use this site if you do not agree with this policy. We reserve the right at our discretion to change, modify, add, or remove portions of this Policy at any time. Any changes will be posted on the site. Please check this page periodically for changes.

How to contact PurplePipe


If you have any questions in relation to privacy, please contact us on:


p:  1800 The Tap (1800 843 827)

e:  info@purplepipe.org.au

m: PO Box 612 Patterson Lakes VIC 3197.

Incorporated Association No. A0053003P

© 2011 - PurplePipe Association